Cloud Bet's Terms and Conditions — Full Details

Cloud bet operates an online gaming and betting platform for users in Bangladesh. These Terms & Conditions ("Terms") form a legally binding agreement between cloud bet and all its users. These Terms apply to the website, mobile application, and all services provided by cloud bet.

By accessing, registering, or using any service on cloud bet, you confirm that you have read, understood, and agreed to comply with these Terms & Conditions in full. If you do not agree with any part of these Terms, you are advised to refrain from using cloud bet's services.

Cloud bet reserves the right to modify, amend, or update these Terms & Conditions at any time. Changes take effect as soon as they are published on the website. It is your responsibility to review this page regularly.

To register on cloud bet, you must provide accurate and complete information. cloud bet reserves the right to close any account created with false or misleading details, and no deposited funds will be refunded in such cases.

• Each individual is allowed only a open an account.
• The name, date of birth, and identification details provided during account registration must be accurate.
• It is your responsibility to keep your account password confidential. Allowing anyone else to access your account is strictly prohibited.
• If you suspect unauthorised access to your account, please contact the cloud bet support team immediately.
• Identity verification (KYC) may be required after registration.

If cloud bet's system detects suspicious activity, it may request account verification at any time. Failure to complete verification within the specified timeframe may result in a temporary account suspension.

The minimum age to register and play on cloud bet is 18. Anyone under 18 is not permitted to use cloud bet.

• A national ID card or passport may be required to verify your age at the time of registration.
• Any account opened on behalf of a minor will be closed immediately.
• Citizens of countries where online gaming or betting is legally prohibited are not permitted to use cloud bet.

Cloud bet supports deposits and withdrawals via popular mobile banking channels in Bangladesh, including bKash, Nagad, and Rocket. The following rules apply to all payments:

• All deposits must be made from a payment account registered in your own name.
• Deposits made through a third party are prohibited and may result in account closure.
• KYC verification must be completed before submitting a withdrawal request.
• Each withdrawal request may be subject to manual review.
• Minimum withdrawal amounts and maximum limits are subject to change from time to time.
• Cloud bet reserves the right to suspend payments if a suspicious transaction is detected.

Cloud bet guarantees that approved withdrawals will be processed within 3 minutes. However, cloud bet is not responsible for delays caused by banking systems.

Cloud bet offers a range of bonuses and promotional offers for both new and existing users. By claiming any bonus, you automatically agree to the following terms:

• Wagering Requirements: All bonuses are subject to a specific wagering multiplier. This amount must be wagered before the bonus can be withdrawn.
• Validity Period: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• One offer, once: Each promotional offer can be claimed only once per user.
• Minimum Deposit: A minimum deposit may be required to activate a bonus.
• Withdrawing before meeting bonus requirements will result in the forfeiture of the bonus and any associated winnings.

Cloud bet reserves the right to cancel or modify any bonus at any time, particularly if misuse is detected. Please read the specific terms of each offer for full details on bonuses.

All games on cloud bet are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is completely fair and random.

• In the event of any dispute over a game outcome, cloud bet's system logs will be considered the final and definitive record.
• If a technical error causes an abnormal game result, that round will be considered void.
• For Sports Betting, bets will be settled after the official result is announced.
• Disconnections during a live game will be handled in accordance with cloud bet's policy.

The following activities are strictly prohibited under cloud bet's Terms & Conditions:

• Creating multiple accounts or using another person's account.
• Bonus system abuse or bonus arbitrage.
• Using automated bots or software to play games.
• Hacking, phishing, or any form of cyber attack.
• Using cloud bet for money laundering or as a channel for funds from illegal sources.
• Identifying a fault in the game system and exploiting it.
• Harassing or defrauding other users.

Any breach of these prohibitions will result in immediate account closure, and cloud bet reserves the right to forfeit any deposited funds. Legal action may also be taken if necessary.

Cloud bet reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of these Terms & Conditions.
• Failure to complete KYC verification or providing false information.
• Accounts that have been inactive for an extended period (generally more than 12 months).
• Suspicious transactions or fraud allegations.
• Self-exclusion at the user's own request.

If an account is closed and a valid balance exists with no evidence of a Terms violation, the funds will be returned to the user. However, no refund will be issued if the account is closed due to a breach of prohibited activities.

Cloud bet accepts no responsibility for the following:

• Losing a game or bet due to an internet connection failure.
• Losses resulting from issues with the user's own device.
• Delays or errors caused by third-party payment gateways.
• Any losses resulting from sharing your account password with others.
• Natural disasters or unforeseen technical failures.

Cloud bet always strives to maintain a high standard of service. However, services may be temporarily unavailable during server maintenance or upgrades. We will endeavour to provide advance notice whenever possible.

Cloud bet may update these Terms & Conditions at any time. A notice will be posted on the website before any changes take effect. Continued use of the platform will be considered acceptance of the updated terms.

If you have any questions or complaints regarding these Terms & Conditions, please contact the cloud bet support team. Our team is available 24/7 to assist you.